Local Presence Service (Use GMO address for registrant)

Yes, local Japanese address is required for registrant information. For other contacts, local Japanese address is not required.

If your customer does not have a local presence in Japan, they may use our postal address for REGISTRANT information while their domains are managed by our JP-DRS service. Our postal address MUST NOT be used for any other contacts such as PUBLIC CONTACT since non-Japanese address is allowed to be used for those contacts, and therefore we offer our local presence service only for registrant information.

Basically, no. Your customers will have to remove our company's postal address from REGISTRANT information of the domains before they initiate transfer for the domains.

Although it is not allowed, some domains are using our company's postal address for their PUBLIC CONTACT. Please check the domain's PUBLIC CONTACT information and if it's using our company's postal address, please update it to a different address. Otherwise, transfer-out requests will automatically be rejected by our system. PUBLIC CONTACT does not have to be located in Japan and non-Japanese address is also accepted. Please note that the information won't be disclosed in the public Whois if you choose a country code in EEA.

If your customers are planning to transfer the domains to any other JP-DRS partner, they will not have to remove our company's postal address since we provide the same service to all our JP-DRS partners and their customers may use our company's postal address for their REGISTRANT information.

If you submit the request via the online management panel, please follow the instructions below.
On the page where you should enter Domain Information (WHOIS Information):

1) Check the radio button of the "Enter new information" of the Registrant.
2) Click the "Next" button.
3) Click the "Use GMO address" button. GMO address and postal code will be entered automatically.
4) Fill in the remaining items and complete the application form.

 

If you submit a new domain registration request via API, please use the following address as the REGISTRANT address.

Postal code: 150-8512
State (Province): Tokyo
City (Ward): Shibuya-ku
Street1: Cerulean Tower 11F, 26-1 Sakuragaoka-cho   
Street2: c/o GMO Internet, Inc.

You should simply replace the domain's REGISTRANT address with other Japanese address. The customer should confirm with their new registrar whether they are offering similar service.